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IoT sensor revolution: Certis IFM's award-winning breakthrough at Jewel Changi Airport

The ESGBusiness Awards 2023 recognised the remarkable results from Certis’ smart sensors. 

Certis Integrated Facilities Management Pte Ltd in Singapore has secured the Industrial Energy Efficiency Award - Singapore at the ESG Business Awards 2023 in recognition of their groundbreaking use of Internet of Things (IoT) sensors to prevent water overflows of air-conditioner units at Jewel Changi Airport, the 135,700 sqm nature-themed entertainment and retail complex surrounded by and linked to one of the passenger terminals of Changi Airport.

The ESG Business Awards, a renowned platform celebrating excellence in Environmental, Social, and Governance (ESG) practices, has given this prestigious award to Certis Integrated Facilities Management (IFM) for its exceptional innovation. The initiative not only improves sustainability and efficiency but also ensures the comfort of individuals at Jewel Changi Airport by keeping the temperature cool constantly. Their efforts have successfully prevented water overflows and wastage, minimised operational disruptions for retailers, and increased productivity in manpower resources. 

This initiative started after the company noticed that most of the time, condensation leaks from the Fan Coil Units (FCUs) above the ceilings. These leaks may potentially damage the air-conditioners and result in energy wastage. Additionally, it will also cause potential safety hazards when the water leaks to the ground, affecting shops inside Jewel Changi Airport, disrupt their operations, and cause inconvenience. 

Hence, the Certis IFM team used IoT sensors, which can detect potential water overflows if the drainage systems have problems, providing real-time data to facility managers. This enables early intervention and also helps to check for possible complications. With the remarkable results of the IoT sensors from Certis, these sensors conduct point detection of water for 200 FCU drainage systems in Jewel, allowing the team to have visibility on the condition of our FCU drainage systems, predicting any complications before they occur.

Moreover, this initiative provided a significant leap in terms of the maintenance routine, as maintenance is now executed pre-emptively. The IFM team also moved from a 45-day maintenance routine to 60 days. The shift has not only improved workforce allocation but also yielded a remarkable boost in productivity as manpower is freed up to do other tasks.

Jewel Changi Airport expressed satisfaction with the remarkable results of the IoT sensors from Certis. In a visionary stride towards the future, Certis Integrated Facilities Management (Certis IFM) is embarking on a journey of innovation and efficiency enhancement at Jewel Changi Airport. The company will transition from a conventional fixed-routine check approach to an outcome-based preventive maintenance framework, in which their dedicated facility management officers will only deploy when the IoT sensors are triggered. This forward-looking strategy promises not only to streamline operations but also to proactively address maintenance needs. 

Certis IFM is indeed securing the future of facilities management. Further, its commitment to excellence extends to the quality of the sensors themselves. The company is actively working on expanding the capabilities of these sensors to track a broader range of measurements. It includes monitoring the condition of air filters, temperature, and relative humidity in the FCUs. These additional measurements have a direct impact on crucial aspects such as water leakages and overall air quality, velocity, and volume. By enhancing their sensors to provide more comprehensive data, Certis aims to optimise the functionality of FCUs, continuously ensuring a seamlessly comfortable and efficient environment for visitors.

The ESGBusiness Awards is presented by ESGBusiness. To view the full list of winners, click here. If you want to join the 2024 awards programme and be acclaimed for your company's outstanding commitment and achievement in environmental, social, and governance (ESG) practices, please contact Julie Anne Nuñez at [email protected].

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